The ADAPT phase ensures a smooth transition to the AMPM solution. The customers systems and operations workflow will be adapted and integrated into the AMPM management solution.
To ensure that the customer and MainEdge have a mutual understanding of responsibilities and duties.
To enable the dedicated MainEdge team to familiarize themselves with the customers infrastructure, processes and company culture.
To familiarize the customer with the tools and processes MainEdge utilizes to deploy and operate AMPM on the infrastructure.
To discover and learn about areas within the infrastructure that may need attention, and if necessary, make recommendations to improve or automate processes, components and procedures that may realize cost savings and further streamline the infrastructure operations.
To gather information and build the Configuration Management Database (CMDB) for management assistance, tracking and reporting