Prevention is the key to keeping a high ROI on all IT infrastructure investments. Yet, it is one of the areas where mid-tier organizations frequently fail.

MainEdge takes the approach of consistently learning about current issues or potential issues through proper monitoring which is accomplished through AMPM - Monitor. Once issues are identified preventative measures are taken through conducting root cause analysis, and taking immediate action to remedy the issue, preventing more costly issues and possible downtime.

• Consistent discovery

   of any current or potential issues

• Root cause analysis

   and problem diagnosis

• Prevention

   of any unnecessary downtime of the IT infrastructure by having means to resolve all major issues

• Data collection

   and analysis to apply proper problem management for distribution of most effective resolution